.Five9 (FIVN) has been actually granted the 2024 Aragon Investigation Technology Honor for AI Connect with Centers and also named an Innovator in two Aragon Research study World reports: AI Agent Platforms in the ICC, 2025, as well as Intelligent Call Center, 2025. The business was actually acknowledged as the best critical supplier in the artificial intelligence Representative Platforms report.At the primary of Five9’s advancement is their sight for The NEW CX, where AI Agents and AI-empowered Person Agents team up to supply hyper-personalized client knowledge. The business recently offered new advancements featuring Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents.The honor appeared at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s speculative use modern technology in market progression and also disruption.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Development Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Research Entire world: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, jumped Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Analysis Advancement 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Analysis Planet: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 pour les Centres de Call artificial intelligence et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Study Entire world: Plates-formes d’Agents AI dans l’ICC, 2025, et Center de Get in touch with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The brand new CX, ou00f9 Brokers artificial intelligence et Professionals Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Innovation Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Research study Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Dream fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was actually likewise named a Leader in The Aragon Investigation Planet for Artificial Intelligence Representative Operating Systems in the ICC, 2025 and also Aragon Study Planet for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (ORGANIZATION CABLE)–.
Five9 (Nasdaq: FIVN), provider of the Intelligent CX System, has been named a winner of the 2024 Aragon Analysis Innovation Honor for AI Contact Centers. Additionally, Five9 has actually been actually called an Innovator in two Aragon Research study Globe files: AI Representative Platforms in the ICC, 2025, and Intelligent Connect With Facility, 2025. This recognition coming from Aragon Research highlights Five9’s placement as an innovator in AI-elevated CX.
The Artificial Intelligence Agent Platforms in the ICC, 2025 file jobs Five9 as the absolute most
calculated vendor ranked in
the file, realizing Five9 s calculated eyesight for AI-driven development in CX. At the primary of this development is actually Five9’s perspective for The brand-new CX where AI Representatives as well as AI-empowered Person Representatives team up to deliver hyper-personalized, simple and easy consumer knowledge. Through inspiring companies to provide transformative consumer interactions while lessening prices and enhancing performance, Five9 is actually specifying brand-new criteria for AI-powered remedies in the call center business.
AI is actually foundational for producing extraordinary client adventures, and our team are actually recognized to be identified through AragonInvestigation as ingenious for our initiatives to drive the smart connect with center forward, pointed out Jonathan Rosenberg, Chief Technology Officer and also Head of AI, Five9. Our emphasis has actually been, and also will definitely continue to be, assisting businesses deliver those expertises with user friendly devices and functionalities. With each brand new development, our experts take an advance for each Five9 and also for the business overall.
The Aragon Investigation Development award recognizes suppliers leveraging visionary use innovation to not simply adjust as markets change, but to actively interrupt as well as educate how their markets will evolve. Five9 was formally presented with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Investigation honors ceremony.Five9’s devotion to development, specifically its vision for mixturing AI Representatives as well as AI-empowered Person Professionals, is preparing a brand new criterion for exactly how companies can provide hyper-personalized as well as smooth customer expertises, stated Jim Lundy, Founder, Chief Executive Officer and Lead Professional, Aragon Analysis. This award and also document recognition improves Five9’s dedication to supplying artificial intelligence developments for CX.
Previously this year, the business offered brand new innovations, consisting of Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 Artificial Intelligence Representatives, that transform the technique firms approach CX, driving better outcomes for both consumers and agents. About Five9. The Five9 Smart CX Platform, powered by Five9 Genius AI, offers a complete rooms of options to power AI-elevated client knowledge that provide better service results as well as Bring Pleasure to CX.
Our consolidated cloud-native offering allows hyper-personalized consumer knowledge as well as even more encouraged employees, making every customer interaction even more hooked up, effortless, and personal. Trusted by 2,500 +customers as well as 1,400+ companions around the globe, Five9 combines the electrical power of artificial intelligence, our platform, and our individuals to steer AI-elevated CX.To learn more, visit www.five9.com. Engage along with our team @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Research Study, Inc. and/or its Affiliates. All Liberties Booked.
The id of an Aragon Study honor winner is certainly not a promotion by Aragon Research study of any provider, product, or service. Perspective resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What major awards did Five9( FIVN) succeed in 2024 coming from Aragon Analysis? Five9 won the 2024 Aragon Research Advancement Honor for Artificial Intelligence Connect With Centers as well as was called a Forerunner in 2 Aragon Investigation Entire world documents: artificial intelligence Representative Platforms in the ICC, 2025, and also Intelligent Connect With Facility, 2025.
What brand new AI items performed Five9( FIVN) offer in 2024? Five9 presented Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Representatives to transform consumer expertise management.Exactly how carries out Five9’s( FIVN )BRAND-NEW CX sight impact customer support? Five9’s brand-new CX sight incorporates artificial intelligence Brokers along with AI-empowered Human Representatives to provide hyper-personalized, simple and easy clientexpertises while lessening prices as well as boosting performance.
What was actually Five9’s( FIVN) strategic role in the Aragon Research Planet 2025 record? Five9was actually set up as the absolute most strategic seller in the AI Broker Platforms in the ICC, 2025 file, realizing their key vision for AI-driven advancement in CX. When did Five9( FIVN) receive the AragonResearch Advancement
Honor
?
Five9 was actually formally offered along with the award on December 10, 2024, at the Aragon Transform 2024 awards ceremony.